Guidance on moving home during Covid-19 restrictions

If you’re planning on moving home during lockdown, the government has released national guidance, which applies to all three Covid alert levels.

Here at Scalesceugh, we are in the lowest tier of restrictions, and are doing all we can to assist people moving here - more on that further down.

As far as the government advice is concerned, it is best to check the official website at for the latest information on which local restrictions are in place in your own area.

Here is an easier-to-read summary of the government’s moving home checklist:

Moving home in 2020 - what to do

  • You can put your home on the market as usual and look for properties to buy. However, if you or any member of your household is showing symptoms of Covid-19 or is self-isolating, then estate agents and potential buyers should not visit your property in person.

  • You can market your home and estate agents can visit in order to take photos/videos of your property. As usual, you can also start to bring together the documentation necessary to sell your property.

  • If your property is being viewed, you should open all the internal doors prior to the viewing and allow access to handwashing facilities and, ideally, separate towels/paper towels.

  • It is recommended that you vacate your property while viewings are taking place in order to minimise unnecessary contact.

  • Once the viewing has taken place, the occupant should ensure surfaces, such as door handles, are cleaned with standard household cleaning products and towels disposed of safely or washed as appropriate.

  • If your home is being surveyed, you should ensure the surveyor has access to all the parts of the property they need to inspect and minimise contact with the surveyor, for example by staying in another room.

  • If you are viewing a property, you should wear a suitable face covering unless exempt from this requirement.

  • All physical viewings should involve no more than two households inside the property at any one time. Anyone in a support bubble with either household, however, will count as part of that household.

  • Viewings should be arranged by appointment only. When viewing properties in person, you should avoid touching surfaces wherever possible, wash your hands regularly and/or use hand sanitiser.

  • You are free to make or accept an offer or reserve a property as normal.

  • Once you have exchanged contracts, you have entered into a legal agreement to purchase the property. The government encourages all parties to be as flexible as possible and be prepared to delay moves if necessary, for example if someone involved in the transaction becomes ill with Covid-19 during the moving process or has to self-isolate.

  • Removal firms are able to carry out work but their usual procedures may be different to ensure moves take place as safely as possible. To help with long distance moves, you can stay overnight away from your home with your own household or support bubble in line with the latest guidance on staying over anywhere other than your main residence.

  • There is no guarantee your chosen removal firm will be operating at the time you require. The guidance encourages you to contact removal firms as early as possible in advance of your move date.

  • If removal firms are unavailable, another household can help you move your belongings, but social distancing guidelines and hygiene measures should be followed where possible.

  • You and your household should try to do as much of the packing yourself as possible. However, where you are using a removals firm, you may wish to get their advice on packing in advance, in particular the arrangements for packing fragile items.

  • Where possible, clean your belongings with standard domestic cleaning products before they are handled by others, including removal firms.

  • While the removers are in your home, you should ensure any internal doors are open and try to minimise your contact with the removers, maintaining a distance of at least 2 metres where possible.

  • All parties should wash their hands regularly and/or use hand sanitiser and should avoid touching surfaces where possible to reduce the risk of transmitting COVID-19.

  • You should not provide refreshments but you should ensure removers have access to hand washing facilities, using separate towels or paper towels if possible, which should be washed or safely disposed of afterwards.

Looking after your welfare at Scalesceugh

At Scalesceugh Hall & Villas, we are adhering to social distancing measures and have hand sanitising stations throughout the development. We also have masks, should viewers forget their own.

Our sales office is set up in a spacious format to enable social distancing.

We are also cleaning all surfaces regularly and before/after visits.

Please view by appointment only - we are restricting these to two people per appointment.

We have been recommending County Removals as a preferred removals service (all our newest homeowners have booked their move with them).

We are also recommending the following suppliers, who are familiar with our properties, to reduce the need for homebuyers to shop around:

Hillary’s Blinds (for curtains, shutters and blinds)

Pasha Interiors (bespoke fitted wardrobes and storage)

If you have any queries, please do not hesitate to contact us on 07853 190765 or at

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Carleton, Carlisle, Cumbria CA4 0BT


Sales Office Opening Hours:

Wednesday - Saturday, 10am - 5pm

Telephone: 07853 190 765

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